Office Arrival Procedures

Meet Shelly

Patient Coordinator
As a patient coordinator, Shelly schedules and checks in patients for their appointments, answer insurance questions and makes the Basca Family Dental and Implant Center customers feel at home. As a people person, she is outgoing and loves greeting and talking to the customers and staff.

Shelly enjoys helping patients with high anxiety to make them feel at ease, and reassuring and encouraging them throughout the process of their procedure. She also enjoys helping customers with insurance issues and educating them on their insurance plans and benefits. “The staff and doctors all work and treat each of us as part of the family — the entire staff is amazing,” Shelly says about working at Basca Family Dental and Implant Center.

When not working, Shelly enjoys spending time shopping, biking, and spending time with her family in their pool or at the beach. She has one granddaughter and is a proud mother of one son and one daughter. She also gives her time to the Humane Society and the local food pantries.

What Our Patients Say

Randi B.

I've been seeing Dr. Bacsa for years now. In the past, I've had severe dental phobia, but the atmosphere is so relaxed and everyone is so kind.

Scott T.

I have consistently had 5-star experiences with Dr. Bacsa and his staff. They are kind, professional, and capable. I highly recommend them.

Jo T.

I am new to the office this year and have been very impressed with the friendly staff. The office is spotless and very pleasant to visit.

Watch our patient testimonial videos.