As a patient coordinator, Shelly schedules and checks in patients for their appointments, answer insurance questions and makes the Basca Family Dental and Implant Center customers feel at home. As a people person, she is outgoing and loves greeting and talking to the customers and staff.
Shelly enjoys helping patients with high anxiety to make them feel at ease, and reassuring and encouraging them throughout the process of their procedure. She also enjoys helping customers with insurance issues and educating them on their insurance plans and benefits. “The staff and doctors all work and treat each of us as part of the family — the entire staff is amazing,” Shelly says about working at Basca Family Dental and Implant Center.
When not working, Shelly enjoys spending time shopping, biking, and spending time with her family in their pool or at the beach. She has one granddaughter and is a proud mother of one son and one daughter. She also gives her time to the Humane Society and the local food pantries.